Frequently Asked Questions
Sweet answers to your most common inquiries.
How do you ensure my candy doesn't melt during shipping?
During warmer months, we utilize insulated packaging and cold packs for heat-sensitive items. We also recommend choosing expedited shipping to ensure your sweets arrive in perfect condition.
Are your products gluten-free and vegan-friendly?
Many of our iconic candies, including our Chick-O-Stick and Peanut Butter Bars, are gluten-free and vegan. Please check the specific product descriptions for detailed allergen and dietary information.
What is your return policy for food items?
Due to food safety regulations, we cannot accept returns on candy products. However, if your order is damaged or incorrect, please contact our customer service team within 48 hours of delivery for a replacement or refund.
Do you offer bulk discounts for events or retail?
Yes, we offer various bulk sizing options and wholesale pricing for large orders. Please visit our 'Wholesale' page or contact our sales department for more information on volume discounts.
How long will my candy stay fresh?
Our candies are made to last! When stored in a cool, dry place away from direct sunlight, most of our hard candies and peanut butter sweets have a shelf life of 12 to 18 months.
Do you ship internationally?
Currently, we ship to all 50 U.S. states and select international territories. Shipping costs and delivery times vary based on the destination and will be calculated at checkout.